LEGAL

TurnKey Builds LLC Privacy Policy: How We Use & Protect Your Data

How TurnKey Builds LLC collects, uses, and protects your personal information.

Last Updated: May 2026

TurnKey Builds LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our construction and remodeling services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in the following ways:

Personal Information You Provide: When you submit a contact form, request a free estimate, call us, or send us an email, you may provide your name, email address, phone number, home address, and details about your project.
Automatically Collected Information: When you visit our website, we may automatically collect certain data including your IP address, browser type, operating system, referring URLs, and pages viewed.
Communications Data: Records of correspondence, including emails, SMS messages, and call logs, when you contact us or we contact you.

2. How We Use Information

We use the information we collect to:

Respond to your inquiries and provide estimates for our services.
Schedule consultations, site visits, and project work.
Communicate project updates, timelines, and invoicing.
Send marketing communications about our services (with your consent where required).
Improve our website, services, and customer experience.
Comply with applicable laws and regulations.
Protect against fraudulent or illegal activity.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., CRM platforms, scheduling software, payment processors), subject to confidentiality agreements.
Subcontractors and Trade Partners: Where necessary to complete your project, we may share relevant project details with licensed subcontractors.
Legal Compliance: If required by law, subpoena, or other legal process, or to protect the rights, property, or safety of TurnKey Builds LLC, our clients, or others.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the successor entity.

4. Cookies, Pixels & Analytics

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Cookies: Small data files stored on your device that help us remember your preferences and understand how you use our site.
Analytics Tools: We may use services such as Google Analytics to collect aggregated data about site visitors and page performance. This data is anonymized and used solely to improve our website.
Advertising Pixels: We may use pixels from platforms such as Google Ads or Meta (Facebook) to measure the effectiveness of advertising campaigns and to retarget users who have visited our site.

You may disable cookies through your browser settings; however, doing so may affect some functionality of our website.

5. Marketing Communications (Email, SMS, Calls)

By submitting a contact form or requesting an estimate, you consent to receive communications from TurnKey Builds LLC, which may include:

Email: Project updates, promotions, and company news. You may opt out at any time by clicking “Unsubscribe” in any email or contacting us directly.
SMS Text Messages: Appointment reminders, estimate follow-ups, and project updates. Message and data rates may apply. Reply STOP to opt out at any time.
Phone Calls: Our team may contact you by phone to discuss your project or respond to an inquiry. You may request removal from our call list at any time.

We will honor all opt-out requests promptly and in accordance with applicable law, including the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA).

5A. SMS Messaging Program

When you provide your phone number and consent to SMS communications, you may receive text messages from TurnKey Builds LLC including appointment reminders, project updates, estimates, and occasional promotional messages. Message frequency varies based on your project activity.

Mobile opt-in information and consent will not be shared with third parties or affiliates for their marketing or promotional purposes under any circumstances.

Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (561) 921-1232.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Project and transaction records may be retained for up to seven (7) years for accounting, legal, and warranty purposes. When personal data is no longer required, we will securely delete or anonymize it.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. Florida residents and residents of other applicable states may have the right to:

Know what personal information we collect about you.
Request access to or a copy of your personal data.
Request correction of inaccurate information.
Request deletion of your personal information (subject to legal retention obligations).
Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We will respond to verifiable requests within a reasonable timeframe as required by law.

9. Third-Party Links

Our website may contain links to third-party websites, including review platforms, social media, or partner sites. These sites are governed by their own privacy policies, and we are not responsible for their content or data practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any modifications constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: